I live in Grand Blanc, and I came across your website after I signed a contract with someone from my area to do an estate sale for me. I wish I had found you sooner. I read your list of questions to ask someone if you're thinking of hiring them to do an estate sale. Unfortunately for me, it was too late. I hired someone whom I feel took advantage of my situation, and I was hoping you might be able to answer a few questions for me.
My mother passed away, and after interviewing several people, I hired a woman to do the estate sale. To make a long story short, she opened my house to people two weeks before the sale, and started selling things out of the house, without my knowledge or consent. My neighbors called me because they were concerned. She did admit to selling some things early. I was wondering if this is something which should have taken place. I have no idea exactly what was sold, and how much she received for these items.
It took her weeks to contact me after the sale (which was February 9-11). The contract I signed clearly stated that the client would be paid within 7 days of the sale taking place. When I was finally able to reach her, we set up a time to meet at the house. She wrote me a personal check, then asked me to wait 6 days to cash it because she said the money was not in the account. I went to the bank 7 days later and tried to deposit the check. They told me there wasn't enough money in the account to cover the check, which was for $4,000. I contacted her and she told me she was "going to call" me to let me know the money still was not in the account. I have no idea what she did with my money. My question is, how long does it usually take after a sale before a client is paid? I feel I've been more than patient and understanding, and I'm worried that I've been "taken for a ride." Do you have any advice you can give me? I'm desperate and looking for answers. Obviously, you're a professional and have done this for long time. Any advice you could give me would be greatly appreciated. I only wish I had found you sooner.
Thank you for taking the time to read this.
Sincerely, Shana Kraemer
Darlene,
You're more than welcome to use this email in your portfolio. I feel like I have to let innocent victims know that unfortunately, there are people out there who will prey on their emotions and take advantage of them. I know that kind, caring, honest people like yourself do exist in this business. The others who want to take advantage of us, will do everything they can to try to convince us that they're on the "up and up." I know from friends, of at least 3 companies in Genesee County that have ripped people off. I feel like it's my mission to steer people in the right direction. I'd like to set up an information site on the Internet so people can be better informed about estate liquidation, and how to go with their gut feeling when they interview someone. I will not let another innocent, grieving person become a victim to this type of crime. I feel like I could do a much better job than she did, as I've learned a lot very quickly. Oh, and to answer your question, we pay our clients immediately. We leave the check with them along with the keys after the sale is completed on the last day. There is no reason to hold payment.
Let me know if you'd like more information.
Thanks again for you help and your concern.
Shana
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